About me

I am a compassionate, creative, and detail-oriented individual with valuable experience in education and technology. I am also a problem-solver with strong multi-tasking, organizational and time-management skills. Combined, these core competencies make me a strong candidate for any vacancy.

Helping people with technology is why I pursued my degree at Walden University. Having the opportunity to support students as they engage in competency-based education would be my ultimate goal. From my experiences as a student, I feel that any forward-thinking and exciting institution would be a natural place for a hard-working team player like myself, who is adaptable and resilient.

Apart from my record as a professional, I am a friendly person who has a natural ability for conversation and building relationships. I also consider myself to be someone whose strengths include cultural sensitivity and an ability to build rapport with a diverse workforce in a multicultural setting. One of my strongest points is my self-motivation, which allows me to perform well under pressure and against aggressive deadlines in any pressurized environment. Being a highly analytical thinker, I can quickly identify, scrutinize, improve, and streamline complex work processes.

EDUCATION

Doctor of Philosophy in Educational Technology

Walden University, 2020

Dissertation Title: Public Librarians’ Adoption of Technology in Two Southeastern States                            

 

Master of Philosophy in Education

Walden University, 2020

 

Master of Arts in Higher Education

Ashford University, 2012                                                        

 

Bachelor of Arts in Anthropology

Pennsylvania State University, 2011

 

TRAINING & INSTRUCTION

AshTech Training & Consulting, 2016 – 2020

Owner & Trainer                              

I provide in-home training for adult learners who want to learn or improve their abilities with technology.

       Taught basic to intermediate technology skills to clients; skills like smartphone use and basic coding.

       Consulted on personal technology purchases or decisions.

       Managed schedule and client learning plans.

 

Charleston County Public Library, 2014 – 2016

Assistant Manager & Technology Instructor

My position allowed me to manage a team of librarians and library assistants to instruct technology classes for patrons and staff.

       Developed and expanded internal and external technology classes to include website design, basic coding skills, social media, and the use of multimedia in presentations or publications.

       Support resource for a 17-library system of public librarians who had daily questions about internal software applications, e-books, e-readers, public computers, and mobile devices.

 

Apple, 2011 – 2014

Trainer & Service Specialist                                    

I worked for Apple in Southlake, Texas and Charleston, South Carolina. Transferring to South Carolina allowed me to continue and expand the work I started in the Texas Apple Store:

       Designed and conducted training workshops, classes, and events for customers, business partners, and local teachers.

       Expanded to facilitating accessibility workshops for teachers, employees, and Apple customers with disabilities.

       Sent to the corporate office in Cupertino, CA and awarded an opportunity to work and learn under corporate creative trainers.

       Created a step-by-step resource for employees to learn how to be a trainer, develop specific software skills, and improve their knowledge.

 

COURSES TAUGHT

Computer Fundamentals

       Getting Started with Computers

       Using the Mouse & Keyboard

       Working with Windows

       Creating and Organizing Files

 

Web Essentials

       Searching the Web

       Exploring Email & Contacts

       Staying Safe Online

       Learning How to Code

       Intro to Cloud Storage

 

Technology

       20 Tips for Your iPhone/iPad

       20 Tips for Your Android

       20 Tips for Your Mac

 

 

Job Prep Tools

       Applying for Jobs Online

       Writing a Resume

 

Social Media

       Facebook 101

       LinkedIn 101

       Twitter 101

 

Microsoft Office

       Basic & Advanced Word

       Word: Designing Tables and Forms

       Basic & Advanced Excel

       Excel: Analyzing Formulas and Charts

       Basic & Advanced Publisher

       Basic & Advanced PowerPoint


PUBLICATIONS

Dowdy, A. E. A. (2020). Public librarians’ adoption of technology in two southeastern states (Order No. 27736095). Available from ProQuest Dissertations & Theses Global. (2349674674).

 

RELATED EXPERIENCE

The Iron Yard, 2017 – 2017   

Operations Assistant                                    

As a member of the operations team, I had a dynamic position that supported the Director, staff, instructors, and all students on campus. If you needed something done, I could do it, know who does it, or could find you the resource that would help us get it accomplished.

       Operated as Interim Director and covered the Student Engagement Manager’s duties on a vacation.

       Lectured on student services topics like building a resume, color theory, using social media to get a job, and Imposter Syndrome.

 

East Tennessee State University’s Natural History Museum & Fossil Site, 2007 – 2009

Program Assistant                                        

As a program assistant, my work was focused on guiding educational tours and assisting the educational department.

       Trained volunteers and students to guide tours

       Conducted educational classes about the fossil site findings and natural history, and lead camps at the Natural History Museum and Fossil Site.

       Created curriculum and activities for summer educational camps.

       Assisted with fossil site excavation and archives.

 

TRAINING CERTIFICATIONS

Microsoft Office Specialist

Apple Certified Trainer

Google Certified Educator

 

COMPUTER SKILLS

Blackboard

Canvas

Google Classroom

Edmodo

HTML

CSS

WordPress

Microsoft Office

Apple Page, Keynote, & Numbers

Google Docs, Sheets, & Slides

Publisher

OneNote

Microsoft Teams

Slack

Canva

Sketchbook

Adobe Lightroom

iMovie

Skype

Zoom

 

MEMBERSHIPS

Charleston Women in Technology

 

VOLUNTEER EXPERIENCE

Folly Beach Museum & Community Center Renovations Committee, 2019 – 2020

Educational Technology                                         

       Worked with museum lead on special projects related to the educational technology being utilized by the museum in its current location.

 

CodeOn (Charleston Women in Tech), 2018 – 2019

Volunteer Instructor                                    

       Worked with children in underserved neighborhoods who were learning how to code.

 

Folly Beach Civic Club, 2012 – 2020

Volunteer                                          

       Support Folly Beach holiday projects and events

My Story

My first try at college did not go as planned. The second, third, fourth, and fifth time went even worse. So, I took a break, flew to England, got mugged, played in a castle, and worked nearly every hour of the day. Then one day, I found myself homesick.

I learned the value of hard work by working hard. ~ Margaret Mead

When I got home, I quickly discovered that my new work ethic helped me land a job at the Gray Fossil Site & Natural History Museum. It was an incredible opportunity, and everything began to fall into place after two years under their tutelage. I got accepted into the Anthropology department at Pennsylvania State University and moved again.

 

After two years of stretching my days and nights, I graduated and set out into the world to be an archaeologist whose exploits could earn a place beside Margaret Mead, Mary Leakey, Dian Fossey, and Jane Goodall. I got a field job with a Cultural Resource and Heritage Management Firm, and for a few months, I was digging holes in the middle of nowhere, Texas. Yep, I moved again.

 

I quickly learned that Texas heat means dehydration, sunburns in strange places, red dirt that never washes off, rattlesnakes, and wild hogs that do not want to be my friend. I was miserable, dirty, and done in by shovel test pits.

 

It ain’t the heat; it’s the humility. ~Yogi Berra

But as quickly as it had begun, it was over. The company that employed me lost their contract and kicked us all to the curb. Those that had been in the field for a while moved on. I just stood there, blinking into the sun, sure that I had made the biggest and most expensive mistake in my life.

 

If you don’t like something, change it. If you can’t change it, change your attitude. ~ Maya Angelou

After a few days of wallowing in despair, I took a giant leap in a new direction. I applied for a job in the Apple Store. I was incredibly unqualified, but we were out of money and living in my sister-in-law’s spare room. Computers scared me. I had destroyed every device I had owned, but I had to try.

I made it through the first interview, the second, and in the third interview, they hired me!

 

Technology is nothing. What’s important is that you have faith in people, that they’re basically good and smart, and if you give them tools, they’ll do wonderful things with them. ~ Steve Jobs

I worked for Apple for a little more than three years, and in that time, they taught me how to survive in a world of technology. They built me up, pushed me to be positive, and to be part of a team. With their support, my confidence rebuilt, and I took on a new direction in life. I completed my Masters in Higher Education and started working toward a Ph.D. in Educational Technology. I found technology, education, and a newfound respect for people trying to bring technology into their own lives.

 

We keep moving forward, opening new doors, and doing new things, because we’re curious and curiosity keeps leading us down new paths. ~ Walt Disney

It was a bittersweet moment the day I left Apple, but I knew it was just the beginning of a new adventure. It would be an adventure that would take me through a harsh and unyielding terrain full of surprises, but on the other side, I found I was still pushing forward.

 

“There’s no short-cut in life, but with right knowledge, you can fast-track things to come to pass.” ~ Ifeanyi Enoch Onuoha

Fast forward to seven years later, and I finally earned my Doctor of Philosophy in Educational Technology and a bonus Master of Philosophy in Education. In that time, I’ve been an assistant manager of a public library technology team, an operations assistant at a coding school, and now the owner of a side hustle called AshTech Training and Consulting. I teach people how to use their technology and consult on their technology purchases.

 

“The dream is free. The hustle is sold separately.” ~ Unknown

With my degree, I have hopes of teaching at the college and graduate college level, but I’ve yet to find that job. I was told it could take six months or more before I do, due to the competitive nature of academia. While I search, I’m working on getting my dissertation research published, maintaining my side hustle, and now writing here.