I am a compassionate, creative, and detail-oriented individual with valuable experience in education and technology. I am also a problem-solver with strong multi-tasking, organizational and time-management skills. Combined, these core competencies make me a strong candidate for any vacancy.
Helping people with technology is why I pursued my degree at Walden University. Having the opportunity to support students as they engage in competency-based education would be my ultimate goal. From my experiences as a student, I feel that any forward-thinking and exciting institution would be a natural place for a hard-working team player like myself, who is adaptable and resilient.
Apart from my record as a professional, I am a friendly person who has a natural ability for conversation and building relationships. I also consider myself to be someone whose strengths include cultural sensitivity and an ability to build rapport with a diverse workforce in a multicultural setting. One of my strongest points is my self-motivation, which allows me to perform well under pressure and against aggressive deadlines in any pressurized environment. Being a highly analytical thinker, I can quickly identify, scrutinize, improve, and streamline complex work processes.
Doctor of Philosophy in Educational Technology
Walden University, 2020
Dissertation Title: Public Librarians’ Adoption of Technology in Two Southeastern States
Master of Philosophy in Education
Walden University, 2020
Master of Arts in Higher Education
Ashford University, 2012
Bachelor of Arts in Anthropology
Pennsylvania State University, 2011
TRAINING & INSTRUCTION
AshTech Training & Consulting, 2016 – 2020
Owner & Trainer
I provide in-home training for adult learners who want to learn or improve their abilities with technology.
• Taught basic to intermediate technology skills to clients; skills like smartphone use and basic coding.
• Consulted on personal technology purchases or decisions.
• Managed schedule and client learning plans.
Charleston County Public Library, 2014 – 2016
Assistant Manager & Technology Instructor
My position allowed me to manage a team of librarians and library assistants to instruct technology classes for patrons and staff.
• Developed and expanded internal and external technology classes to include website design, basic coding skills, social media, and the use of multimedia in presentations or publications.
• Support resource for a 17-library system of public librarians who had daily questions about internal software applications, e-books, e-readers, public computers, and mobile devices.
Apple, 2011 – 2014
Trainer & Service Specialist
I worked for Apple in Southlake, Texas and Charleston, South Carolina. Transferring to South Carolina allowed me to continue and expand the work I started in the Texas Apple Store:
• Designed and conducted training workshops, classes, and events for customers, business partners, and local teachers.
• Expanded to facilitating accessibility workshops for teachers, employees, and Apple customers with disabilities.
• Sent to the corporate office in Cupertino, CA and awarded an opportunity to work and learn under corporate creative trainers.
• Created a step-by-step resource for employees to learn how to be a trainer, develop specific software skills, and improve their knowledge.
• Getting Started with Computers
• Using the Mouse & Keyboard
• Working with Windows
• Creating and Organizing Files
• Searching the Web
• Exploring Email & Contacts
• Staying Safe Online
• Learning How to Code
• Intro to Cloud Storage
• 20 Tips for Your iPhone/iPad
• 20 Tips for Your Android
• 20 Tips for Your Mac
Job Prep Tools
• Applying for Jobs Online
• Writing a Resume
• Facebook 101
• LinkedIn 101
• Twitter 101
• Basic & Advanced Word
• Word: Designing Tables and Forms
• Basic & Advanced Excel
• Excel: Analyzing Formulas and Charts
• Basic & Advanced Publisher
• Basic & Advanced PowerPoint
Dowdy, A. E. A. (2020). Public librarians’ adoption of technology in two southeastern states (Order No. 27736095). Available from ProQuest Dissertations & Theses Global. (2349674674).
The Iron Yard, 2017 – 2017
As a member of the operations team, I had a dynamic position that supported the Director, staff, instructors, and all students on campus. If you needed something done, I could do it, know who does it, or could find you the resource that would help us get it accomplished.
• Operated as Interim Director and covered the Student Engagement Manager’s duties on a vacation.
• Lectured on student services topics like building a resume, color theory, using social media to get a job, and Imposter Syndrome.
East Tennessee State University’s Natural History Museum & Fossil Site, 2007 – 2009
As a program assistant, my work was focused on guiding educational tours and assisting the educational department.
• Trained volunteers and students to guide tours
• Conducted educational classes about the fossil site findings and natural history, and lead camps at the Natural History Museum and Fossil Site.
• Created curriculum and activities for summer educational camps.
• Assisted with fossil site excavation and archives.
Microsoft Office Specialist
Apple Certified Trainer
Google Certified Educator
Apple Page, Keynote, & Numbers
Google Docs, Sheets, & Slides
Charleston Women in Technology
Folly Beach Museum & Community Center Renovations Committee, 2019 – 2020
• Worked with museum lead on special projects related to the educational technology being utilized by the museum in its current location.
CodeOn (Charleston Women in Tech), 2018 – 2019
• Worked with children in underserved neighborhoods who were learning how to code.
Folly Beach Civic Club, 2012 – 2020
• Support Folly Beach holiday projects and events
My first try at college did not go as planned. The second, third, fourth, and fifth time went even worse. So, I took a break, flew to England, got mugged, played in a castle, and worked nearly every hour of the day. Then one day, I found myself homesick.
I learned the value of hard work by working hard. ~ Margaret Mead
When I got home, I quickly discovered that my new work ethic helped me land a job at the Gray Fossil Site & Natural History Museum. It was an incredible opportunity, and everything began to fall into place after two years under their tutelage. I got accepted into the Anthropology department at Pennsylvania State University and moved again.
After two years of stretching my days and nights, I graduated and set out into the world to be an archaeologist whose exploits could earn a place beside Margaret Mead, Mary Leakey, Dian Fossey, and Jane Goodall. I got a field job with a Cultural Resource and Heritage Management Firm, and for a few months, I was digging holes in the middle of nowhere, Texas. Yep, I moved again.
I quickly learned that Texas heat means dehydration, sunburns in strange places, red dirt that never washes off, rattlesnakes, and wild hogs that do not want to be my friend. I was miserable, dirty, and done in by shovel test pits.
It ain’t the heat; it’s the humility. ~Yogi Berra
But as quickly as it had begun, it was over. The company that employed me lost their contract and kicked us all to the curb. Those that had been in the field for a while moved on. I just stood there, blinking into the sun, sure that I had made the biggest and most expensive mistake in my life.
If you don’t like something, change it. If you can’t change it, change your attitude. ~ Maya Angelou
After a few days of wallowing in despair, I took a giant leap in a new direction. I applied for a job in the Apple Store. I was incredibly unqualified, but we were out of money and living in my sister-in-law’s spare room. Computers scared me. I had destroyed every device I had owned, but I had to try.
I made it through the first interview, the second, and in the third interview, they hired me!
Technology is nothing. What’s important is that you have faith in people, that they’re basically good and smart, and if you give them tools, they’ll do wonderful things with them. ~ Steve Jobs
I worked for Apple for a little more than three years, and in that time, they taught me how to survive in a world of technology. They built me up, pushed me to be positive, and to be part of a team. With their support, my confidence rebuilt, and I took on a new direction in life. I completed my Masters in Higher Education and started working toward a Ph.D. in Educational Technology. I found technology, education, and a newfound respect for people trying to bring technology into their own lives.
We keep moving forward, opening new doors, and doing new things, because we’re curious and curiosity keeps leading us down new paths. ~ Walt Disney
It was a bittersweet moment the day I left Apple, but I knew it was just the beginning of a new adventure. It would be an adventure that would take me through a harsh and unyielding terrain full of surprises, but on the other side, I found I was still pushing forward.
“There’s no short-cut in life, but with right knowledge, you can fast-track things to come to pass.” ~ Ifeanyi Enoch Onuoha
Fast forward to seven years later, and I finally earned my Doctor of Philosophy in Educational Technology and a bonus Master of Philosophy in Education. In that time, I’ve been an assistant manager of a public library technology team, an operations assistant at a coding school, and now the owner of a side hustle called AshTech Training and Consulting. I teach people how to use their technology and consult on their technology purchases.
“The dream is free. The hustle is sold separately.” ~ Unknown
With my degree, I have hopes of teaching at the college and graduate college level, but I’ve yet to find that job. I was told it could take six months or more before I do, due to the competitive nature of academia. While I search, I’m working on getting my dissertation research published, maintaining my side hustle, and now writing here.